Sales Development Representative (SDR SaaS)

The startup is an AI-powered conversational commerce platform built for India’s D2C brands. We help brands turn conversations into revenue across the full customer journey, from discovery and cart recovery to post-purchase engagement and retention. We work with hundreds of D2C brands across the Indian e-commerce ecosystem and have built deep partnerships with leading enablers like GoKwik. We are in a high-growth phase, evolving from a chatbot product into the conversational engagement layer for Indian commerce.

About the Role

This high-ownership SDR role focuses on excelling at cold calling and converting prospects into qualified demos. The successful candidate will build pipeline, book meetings, drive trials, and support revenue growth, working closely with founders and engaging directly with senior leaders across the D2C/eCommerce space.

Key Responsibilities

• Cold call to book demos
• Utilize supportive channels like cold emails, WhatsApp, and LinkedIn for follow-ups
• Run multi-channel campaigns with a focus on phone outreach
• Research brands/founders and personalize outreach
• Convert prospects from “Not interested” to “Let’s do a demo”
• Maintain CRM discipline
• Take own demos and start free trials (as you grow)
• Align deals for subscription closure
• Conduct pre-event and post-event prospecting
• Book meetings around key eCom/D2C events

Qualifications

• 1-2 years in outbound sales (SDR, BDR, Inside Sales)