Key Account Manager (Performance Marketing)

In less than 3 years of existence, the company has grown to a team of 100+ members and manages some of the leading brands in the country. The founding team brings over four decades of cumulative experience across Digital Strategy, Analytics, Performance Marketing, SEO, and Marketing Technology.

About the Role

We are looking for a Key Account Manager to act as the focal point and strategy lead for a portfolio of clients, ensuring effective onboarding, strong stakeholder management, driving digital and overall business strategies and owning up cross sale & upsell. The role includes managing a set of clients, creating tailored marketing plans aligned with business goals, and executing cost-effective media strategies across platforms like Google, Facebook, DV360, and Marketplaces. Key responsibilities involve upselling services, analyzing campaign performance, implementing growth hacks, and providing strategic recommendations.

Key Responsibilities

• Serve as the primary point of contact for clients, ensuring seamless onboarding, product/feature adoption, and ongoing success.
• Develop and execute strategies that align with advertiser goals, ensuring long-term growth and retention.
• Work with the team to provide data-driven insights and recommendations to optimize campaign performance and maximize ROI.
• Partner with the sales team to identify expansion opportunities, drive upsell initiatives, and improve advertiser lifetime value.
• Liaison with the team and lead post-campaign analysis and reporting, demonstrating impact and uncovering opportunities for optimization.
• Collaborate with product and tech teams to enhance automation, measurement, and optimization capabilities for advertisers.
• Manage cross-functional stakeholder relationships, acting as the bridge between client, internal teams, and external partners.
• Own & manage 5-7 brands ensuring that the team meets KPI and stakeholder management is top notch.

Qualifications

• Proven Experience in driving digital and business strategies for clients.
• Strong Account Management Skills (Retention & Upselling Expertise).
• Ability to Manage portfolio of clients effectively.
• Growth Hacker Mindset – identifying and doubling down on expansion opportunities.
• Performance-Oriented with a KPI focus on Retention & ROAS.
• Great Communicator & Relationship Builder.