Learning & Development Manager

In less than 3 years of existence, the company has grown to a team of 100+ members and manages some of the leading brands in the country. The founding team brings over four decades of cumulative experience across Digital Strategy, Analytics, Performance Marketing, SEO, and Marketing Technology.

About the Role

As the first Org Development champion, this role involves building conditions for consistent, meaningful growth for freshers, first-time managers, and teams. The individual will work directly with leadership across the organization to understand people's needs and build effective systems. The core focus is on intentionally scaling a 300-person organization.

Key Responsibilities

• Conduct ongoing skill gap assessments at individual, team, and org level and make the insights actionable
• Work with team leads to build individual development plans rooted in the KRA/KPI framework
• Create a framework to identify and flag people inconsistencies (performance, behaviour, culture) before they escalate
• Design cross-team learning mechanisms to reduce skill inequality driven by client/team exposure
• Partner with Org leadership proactively on org design questions as we scale
• Design and run development programmes for first-time managers, covering feedback, coaching, and people leadership basics
• Work with the Process Excellence team to bring in AI-led dashboarding, automation and issue-flagging into HR

Qualifications

• 5 years of overall HR experience with at least 3 years in core OD/L&D/Exec Dev roles, ideally in a fast-growing services, analytics firm, or consulting environment
• Must have led OD/L&D efforts through a significant organisational scaling journey - taking a company from roughly 50–100 people to 500–1,000+ people
• Demonstrated ability to build frameworks that are simple enough to be used and robust enough to be useful (no over-engineering or oversimplification)
• Strong instincts with people, ability to read a room, earn trust quickly, and have difficult conversations without losing the relationship